Air Freight Export Specialist

We Connect. We Create. We Commit.

As an Air Freight Export Specialist, you coordinate international air freight export shipments from booking to departure. You keep customers informed, ensure documentation is accurate and work closely with airlines, agents and colleagues around the world to deliver reliable service.

Join Yusen Logistics at Schiphol-Rijk and become part of an international team at the heart of the air freight industry.

About Us: Yusen Logistics is one of the world's leading providers of logistics solutions, helping businesses optimize their global supply chains. With over 25,000 employees across more than 650 locations in 46 countries, we offer an inspiring work environment with diverse development opportunities. As a company with Japanese roots, we embrace the philosophy of Kaizen – the culture of continuous improvement – in all our business areas.

Your Responsibilities at Air Freight Export:

• Coordinate and monitor international air freight export shipments from booking to departure
• Act as the main point of contact for customers, airlines, overseas agents and Yusen offices worldwide
• Prepare and manage transport and customs documentation
• Ensure shipments meet relevant customs, compliance and quality requirements
• Proactively monitor shipments and keep customers informed about their status
• Resolve operational issues and shipment exceptions quickly and effectively
• Prepare quotations and support customer-focused commercial solutions
• Contribute to process improvements and efficient day-to-day operations
• Work closely with colleagues across Operations, Customer Service and Sales

Your Profile at Air Freight Export:

• MBO Level 4 qualification in Logistics, Air Freight or a comparable field
• Experience in air freight forwarding or air cargo operations, preferably within export
• Good understanding of air freight export processes
• Knowledge of air cargo regulations, customs procedures and GDP requirements
• Experience working with Transport Management Systems and Microsoft Office
• Strong organisational and problem-solving skills
• A high level of accuracy and attention to detail
• Strong communication skills and a customer-focused approach
• A proactive and flexible mindset with the ability to work both independently and as part of a team

Why Yusen Logistics?

At Yusen Logistics, you will work in an international environment where people, collaboration and continuous improvement are at the heart of what we do. With our Japanese roots and global network, we combine an international outlook with the opportunity to make an impact locally.

We offer:

• A responsible role in an international logistics organisation
• A dynamic working environment at Schiphol-Rijk
• 25 days of holiday plus 4.5 ATV days per year based on full-time employment
• 8.33% holiday allowance
• Pension scheme with Zwitserleven, with a personal contribution of only 3%
• Travel allowance of €0.23 per kilometre, up to 50 km one way, excluding the first 10 km
• Additional holiday days based on seniority
• Training and development opportunities through our global learning platform and additional training options
• Career opportunities across Yusen Logistics in the Netherlands and wider Benelux organisation
• Little extras throughout the year, including seasonal gifts and our New Year’s reception